Monday, October 26, 2012
Interview by Allen Cardoza
Ben Benjamin, Ph.D., and Amy Yeager were interviewed by Allen Cardoza from Answers for the Family on L.A. Talk Radio about their latest book, "Conversation Transformation." The interview focused on discussing why any kind of conversations succeeds or fails. Mastering clear communication skills may transform difficult conversations in a family, in a social circle and at work. The communication techniques taught in the book are grounded in the current neuropsychological analysis of SAVI (the System for Analyzing Verbal Interaction).
Ben E. Benjamin, Ph.D., is a consultant, coach, writer, and entrepreneur who has taught communication skills for more than thirty years. He is a certified Senior SAVI Trainer and much of his recent communication workshops and writings focus on teaching the principles of SAVI.
Amy Yeager is a writer, as well as an editor. She is likewise a certified Senior SAVI Trainer who has led workshops for organizations. In addition, she supplies personal coaching programs and teaches communication skills on her Internet seminars.
Can This Conversation Be Saved?
Communication breakdowns are bad news for our lives and work. They can be a source of irritation and frustration, and in some cases they can threaten our jobs, families, and friendships. Cardoza asked questions about the common factors in all communication breakdowns - from family crisis to electoral debates. He wanted to know how we can go about improving our conversations.
The guests said that the first thing we have to truly understand is exactly what's failing in our conversations. We cannot address an issue about relationships if we have no idea what's triggering the conflict. Regrettably, when it comes to communication and interactions, the cause is typically difficult to spot. When a discussion fails, it's easy to blame challenging personalities, hidden agendas, or volatile emotions; it's easy to criticize for oversensitive concerns; and it's easy to blame communication breakdowns due to irreconcilable differences. Yet all conversational failures can be explained in terms of the specific use of words and the specific types of tones individuals are using. The new book educates readers on the best ways to recognize the six patterns of behaviors that regularly trigger failures in conversations-- "yes-buts," "mind-reads," "bad forecasts," "leading recommendations," "criticisms," and "verbal attacks."
Interview by Allen Cardoza
Ben Benjamin, Ph.D., and Amy Yeager were interviewed by Allen Cardoza from Answers for the Family on L.A. Talk Radio about their latest book, "Conversation Transformation." The interview focused on discussing why any kind of conversations succeeds or fails. Mastering clear communication skills may transform difficult conversations in a family, in a social circle and at work. The communication techniques taught in the book are grounded in the current neuropsychological analysis of SAVI (the System for Analyzing Verbal Interaction).
Ben E. Benjamin, Ph.D., is a consultant, coach, writer, and entrepreneur who has taught communication skills for more than thirty years. He is a certified Senior SAVI Trainer and much of his recent communication workshops and writings focus on teaching the principles of SAVI.
Amy Yeager is a writer, as well as an editor. She is likewise a certified Senior SAVI Trainer who has led workshops for organizations. In addition, she supplies personal coaching programs and teaches communication skills on her Internet seminars.
Can This Conversation Be Saved?
Communication breakdowns are bad news for our lives and work. They can be a source of irritation and frustration, and in some cases they can threaten our jobs, families, and friendships. Cardoza asked questions about the common factors in all communication breakdowns - from family crisis to electoral debates. He wanted to know how we can go about improving our conversations.
The guests said that the first thing we have to truly understand is exactly what's failing in our conversations. We cannot address an issue about relationships if we have no idea what's triggering the conflict. Regrettably, when it comes to communication and interactions, the cause is typically difficult to spot. When a discussion fails, it's easy to blame challenging personalities, hidden agendas, or volatile emotions; it's easy to criticize for oversensitive concerns; and it's easy to blame communication breakdowns due to irreconcilable differences. Yet all conversational failures can be explained in terms of the specific use of words and the specific types of tones individuals are using. The new book educates readers on the best ways to recognize the six patterns of behaviors that regularly trigger failures in conversations-- "yes-buts," "mind-reads," "bad forecasts," "leading recommendations," "criticisms," and "verbal attacks."
About the Author:
Learn more about the remarkable book 8 Habits Of Love. Stop by visit Allen Cardoza's site to listen to the full interview with Ben Benjamin and Amy Yeager.
0 comments:
Post a Comment