Tuesday, September 6, 2016

The Scope Of Good Interpersonal Skills For A Firm

By Amanda Powell


Even though the corporate world is filled with challenges, people need to take certain matters into consideration. Of course, different people possess different character traits. There are people who are extremely courteous, while others are rude and temperamental. To ensure that they maintain composure at all times for the sake of the business. Otherwise, if people are allowed to bring their frustrations or bad habits to the workplace, it will affect the mission and goals of the organization. People need to understand that apart from cognitive skills, they also need to possess good interpersonal skills for the organization to progress.

How an individual behaves around people reflects a lot. It does not take rocket science for a person to learn certain to acquire basic etiquette abilities. Their parents and teachers were once in charge of that. If they do not learn how to communicate effectively, their performances are likely to be interfered with. Therefore, an organization needs to establish a chain of command, where subordinates report to their superiors in a respectable manner. To communicate better, both horizontal and vertical chains of command need to be established.

The best way to deliver a point to another person is through verbal communication. Here, the person speaks to a person using oral speech. It is important to confirm if the person you are going to speak to is in a good state of mind so that you can lay out your points effectively. The listener needs to wait until the speaker finishes so that they can give their feedback.

Nonverbal communication involves the use body language rather than speech. It involves, eye contact, posture, voice and gestures. Your body language is supposed to work in harmony with the speech you are making. Otherwise, people tend to read the body language rather than concentrating on your speech.

Listening often involves lending an ear whenever a person is delivering their verbal speeches. It takes a god listener to be patient enough to listen to a person even if they are in disagreement. In fact, it is rude to interrupt a person while he/she is talking. You need to let him/her finish, then you can respond to them.

Questioning is another dimension under the art of better interaction. The one asking the question should study their audience first. They should also be in a position to pose intelligent questions and tell if the respondent is willing to give them an answer or not.

Etiquette may be inborn but in some instance, one can learn how to courteous. It takes a lot of commitment and hardwood to maintain your cool even in challenging situations. In fact, few people are able to hide their emotions whenever they are facing these challenging situations. However, in a business setting they need to stay composed so that they can fulfill their goals.

The best input any person can give in any organization is by practicing all these. They need to be well mannered at all times by adapting good listening skills. Whenever a person is making a speech, they can strive to listen even if they have a formed opinion on the speaker.




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