Monday, January 13, 2014

When Opting For Business Voip Chicago Companies Can Expect To Cut Cost

By Marissa Velazquez


Every business has to do whatever it can to remain competitive. There can be little doubt that one of the most important aspects of a successful business is efficient communication systems. Customers do not like to be unable to get hold of their suppliers and salespeople have to be able to stay in contact with their clients at all times. In the past, this meant to be at the desk in the office. No longer, however. For the best business VoIP Chicago companies are now able to enter into the new age.

There are numerous reasons why an increasing number of businesses, both large and small, opts for internet based systems. Effective communications remains one of the main factors determining the success of any business. Internet based telephone systems offer companies a host of benefits that simply cannot be matched by traditional PBX systems. Not only do these systems offer significant savings, but they make the management of the telecommunications of any organization easy.

Internet telephone systems are scalable and adaptable to the specific needs of any company. Companies that have several locations and departments need only one central system, regardless of just how widely spread the sites are. It is possible to connect new users to the system without entering into contracts and without having to install new lines. The system can therefore be expanded or even made smaller as needed.

The flexibility of these systems is astounding. Employees can make and receive telephone calls regardless of where they are physically. Calls can be transferred from one site, branch or department to another. Then there is also the fact that the system can be accessed with multiple devices. This means that employees never need to miss important calls and that higher levels of customer service ca be maintained.

For many businesses the main benefit of internet based telephone systems is the savings that they achieve. Studies have shown that savings between twenty five and fifty per cent are realistic. This can translate into significant amounts of money. Savings are also achieved because there is only one central system, negating the need for telephone operators at every site or branch.

Of course, because there is a single central system and because the system is hosted by the service provider on their servers, maintenance becomes a breeze, especially when compared to the continuous maintenance required by traditional PBX systems. Clients never have to upgrade their own hardware and they always have access to the latest communications technology. This also saves money because there is no need for in house technicians or for expensive maintenance contracts.

Internet based telephone systems are generally feature rich. This means that users ca increase their productivity. Systems typically offer call holding, call forwarding, music on hold, voice mail and even voice to email, to name just a few. In addition, these systems make provision for detailed reports. It is possible to monitor incoming and outgoing calls in various ways and it is even possible to monitor calls from and to a specific user or department.

Once they move over to business VoIP Chicago businesses find that they not only save money, but that their communications is vastly improved. Internet systems are easy to manage and to maintain. These systems are also extremely secure and users do not have to worry about upgrades.




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